I think this is a very good policy to have in place, because
both the system registry and hardware are two things that if damaged or wrongly
troubleshot can cause system failure as well as cause more issues down the
road. But at the same time if you have someone who actually knows what they are
doing with these things then it will make it easier on support technicians
because they won’t have to do the work.
Pros
- Makes it easier for support technicians
Cons
- Cause additional issues later on
- Cause system failure
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